You can request deletion of Paperyx account data, support records, settings, and connected account records by contacting Paperyx Support.
Paperyx account data
Paperyx account data may include your account profile, subscriptions, license records, support or feedback submissions, Kindle settings, favorites, and connected account records.
Connected provider data
Disconnecting a connected account attempts provider revocation and immediately clears the provider credentials stored by Paperyx. Token-free disconnected-account metadata and security logs are removed after 90 days. Mail, calendar, contact, task, and file content remains stored with the provider unless you saved, submitted, or created that content through a Paperyx feature.
How to request deletion
- Email support@paperyx.ink.
- Include the email address or username for the Paperyx account.
- State whether you want account deletion, connected account deletion, or help disconnecting a provider.
Retention limits
Deletion requests are handled subject to security, fraud prevention, backup, billing, tax, legal, and dispute-resolution retention requirements.
Paperyx removes expired authentication and account-link sessions after 7 days, application security logs and product telemetry after 90 days, and sanitized account-deletion evidence after 365 days. Billing records may be retained for 7 years, and documented legal holds may extend an otherwise applicable period.